At Desi Invites, we’re passionate about creating digital invitation designs that bring a personal and unforgettable touch to your special moments.
Your satisfaction is at the heart of everything we do, and this policy is here to ensure clarity and transparency regarding returns, refunds, and our services.
1. The Nature of Digital Products
Our invitations are custom-made and delivered digitally via email or WhatsApp, designed specifically to match your unique needs. Because of their personalized nature and electronic delivery, these products are not eligible for returns, exchanges, or refunds once delivered.
2. Personalization and Revisions
We know how important it is to get every detail right for your big day. That’s why we allow revisions to your design after payment. If you’re unsure about how to do changes, feel free to check out our Help section—it’s there to guide you.
3. Customer Support You Can Count On
Got a question or need help with your order? Our friendly and dedicated support team is just a message away. Whether it’s resolving technical issues or guiding you through the design process, we’re here to make sure your experience is smooth and stress-free.
Refund Policy
- Payments are non-refundable under any circumstances.
- We require a 100% payment upfront to begin working on your order.
By purchasing from us, you confirm that you’ve read, understood, and agreed to this Return & Refund Policy.
We truly appreciate your trust in Victory Invitations and your understanding of this policy. Our goal is to make your event as special as possible with designs that exceed your expectations. If you have any questions or need assistance, please don’t hesitate to reach out—we’re always happy to help!
